Investor Services Associate

Job Locations US-UT-Sandy, Utah
Job Post Information* : Posted Date 1 month ago(7/10/2020 11:25 AM)
Job ID
# of Openings
Fund Management

Company Info

Bridge Investment Group is a leading privately held real estate investment and property management firm with over $20 billion in assets under management. Bridge pursues investment opportunities in targeted real estate sectors that offer attractive returns including current income and capital appreciation.  Its real estate activities encompass the acquisition, financing, property management, optimization and disposition of real assets and CRE-backed fixed income securities. The Company operates in five targeted verticals; multifamily/affordable housing, office, seniors housing, opportunity zone investments and CRE-backed fixed income, and has specialized investment teams focused on each of these areas to generate above-market returns for its investors.

Bridge Culture

Bridge is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision making.  Our leadership are seasoned professionals who bring their vast experience and high standards of excellence to their work.

Given our horizontal scope and vertical integration, Bridge professionals are empowered to work across functional teams. As a result, they are deeply specialized and highly versatile with a clear understanding of how their roles fit into a broader context.

Our leaders value career development and take seriously the role they play in developing next-generation leaders.  Bridge professionals embody accountability and seek to deliver high-quality results through creativity and innovation.  We cultivate a diverse and inclusive culture of disciplined analysis and action; we believe that diversity is the only path to superior performance.

Position Info

As Associate, Investor Services you will report directly to the Vice President, Investor Services and be responsible for the detailed review of investor documentation, perform investor outreach, and analyze investor information as part of our investor account maintenance processes.


Key responsibilities of the Investor Services Associate:

  • Work closely with investors, the Company’s fund administrator, custodians and financial advisors to ensure successful processing of existing investor paperwork
  • Conduct detailed reviews, track status, and update investor files for all account updates
  • Work directly with investors and investment advisors to collect documentation and remediate any deficient or missing documentation required to process the account update
  • Collaborate with internal and external parties to ensure all Tax, AML/KYC, Legal and Compliance requirements are met and procedures are followed
  • Deliver high quality service to investors and internal partners by providing timely and professional responses to inquiries
  • Proactively follow-up with all parties involved in the account update process
  • Assist with other investor onboarding processes as time allows, including but not limited to data entry, document reviews, and closing procedures
  • Ensure compliance with all established SOC controls and implement new controls related to data security and data integrity within area of responsibility



  • 4-8 years’ experience in investor services, investor relations, client onboarding or a related field (private equity, wealth management, financial services, fund administration, or in a legal capacity working with corporate transactions)
  • Understanding of corporate entity structures strongly preferred (Corp, LLC, Foundation) and estate planning/retirement vehicles structures (Trust, IRA, 401k)
  • Must be proactive and possess solid follow-up skills with an ability to track aged or long term tasks
  • Ability to read, analyze and interpret complex documents
  • Working knowledge of Salesforce and other CRM platforms is preferred
  • Highly organized with a proven ability to work under pressure and meet deadlines
  • Solid client relationship management skills
  • Strong written and verbal communication skills

About the Benefits

Bridge distinguishes itself by providing our employees with:

  • A highly-competitive base salary
  • Bonus and carried interest eligibility based on individual and team performance
  • A suite of benefits, including comprehensive medical, dental, vision, and 401k matching
  • Generous PTO, including maternity and paternity leave
  • Company-sponsored service opportunities


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